VENISE
VENISE
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Shipping and returns
Shipping and returns
We strive to process your orders within a quick 24-72 hours to ensure efficient shipping. Depending on your location, your package will be carefully shipped and delivered directly to your door within an estimated 5-10days.
You can trust us completely; in the event of a return, our customer service team is here to help you.
We are committed to making the process simple and hassle-free, keeping your satisfaction at the heart of our priorities.
30-day money-back guarantee
30-day money-back guarantee
We offer a 30-day guarantee. If you are not completely satisfied with your order, simply return it to us for a full refund.
For any assistance, do not hesitate to contact our team via our address: contact@lylyjay.com.
Your satisfaction is our top priority!
Let your elegance speak for itself.
Put on this dress and immediately feel the confidence and power it inspires. With its sophisticated design and bold contrasts, it guarantees you'll always stand out. Imagine yourself in the spotlight, radiant and elegant, captivating all eyes.
VENISE
Frequently Asked Questions
What size should I choose?
The dress fits true to size. We recommend checking our size guide. If you're between sizes, opt for the larger one for added comfort.
How should I care for the dress?
Hand wash is recommended, or machine wash on a cold delicate cycle in a laundry bag. Do not tumble dry. Lay flat to dry to preserve the lace.
Is the color exactly the same as in the photos?
We do our best to ensure that the photos reflect the true color of the dress. However, slight variations may occur depending on your screen's brightness and settings.
How long will it take to receive my order?
Delivery times range from 5 to 10 business days depending on your location. Once your order has been shipped, you’ll receive a tracking number by email.
What if the dress doesn't suit me?
Don't worry! You can checkout our quick and easy return policy. Your satisfaction is our priority.
Is the payment secure?
Yes, 100%. We use advanced encryption technology to protect your data. You can pay by credit card, PayPal, or other secure methods.