Terms and Conditions of Sale
Preamble
These General Terms and Conditions of Sale (GTC) apply to all orders placed on the LYLYJAY website (hereinafter referred to as "the Site"), operated by LYLYJAY (hereinafter referred to as "we" or "our company"). By placing an order on our Site, you unconditionally accept these GTC.
Item 1 - Purpose
These Terms and Conditions define the rights and obligations of the parties in connection with the online sale of products offered by our company.
Article 2 - Products
The products offered for sale are those that appeared on the Site at the time of the user's visit. Each product is presented with a detailed description. Product photographs are as accurate as possible but cannot guarantee a perfect match with the actual product.
Article 3 - Prices
The prices of our products are indicated in [Currency], all taxes included (TTC), unless otherwise stated. All orders, regardless of their origin, must be paid in the currency indicated on the Website. Shipping costs are specified before the customer confirms the order and are charged in addition to the price of the products ordered
Article 4 - Orders
The customer places an order on the Website by following the designated process. All orders imply acceptance of the prices and descriptions of the products available for sale. Confirmation of the order constitutes acceptance of these Terms and Conditions. We reserve the right to refuse an order in the event of a dispute with the customer or in the event of total or partial non-payment of a previous order by the customer.
Article 5 - Payment
Payment is made online by credit card, PayPal, or any other method offered on the Website. Orders will only be shipped after payment has been received.
Article 6 -Shipping
Products are delivered to the delivery address indicated at the time of ordering. Delivery times are provided for informational purposes only and are not guaranteed. In the event of a delay in delivery, we cannot be held liable.
Article 7 - Right of withdrawal
In accordance with current legislation, the customer has 14 days from receipt of the products to exercise their right of withdrawal without having to provide a reason or pay a penalty. Products must be returned in their original condition and complete (packaging, accessories, instructions). Return shipping costs are the customer's responsibility.
Article 8 - Complaints and after-sales service
For any inquiries, you can contact our customer service at contact@lylyjay.com or by phone at [Phone number]. We promise to respond to your inquiries as quickly as possible.
Article 9 - Guaranteed
Products benefit from the legal guarantee of conformity and the warranty against hidden defects. In the event of non-compliance, a product sold may be returned, exchanged, or refunded.
Article 10 - Intellectual Property
All elements of the Site are and remain the exclusive intellectual property of our company. No one is authorized to reproduce, exploit, redistribute, or use, at any time or in any capacity, even partially, elements of the Site without prior written permission from our company.
Article 11 - Personal Data
We are committed to protecting your personal data. The information collected on the Site is necessary to process your order and is intended solely for our company. In accordance with the French Data Protection Act, you have the right to access, rectify, and object to the processing of your personal information.
Article 12 - Applicable Law
These terms and conditions of sale are subject to the law of (country). In the event of a dispute, the courts of [location] will have jurisdiction.
Thank you for choosing LYLYJAY for your online purchases.